If the assistant states that it can't download the software because of a network problem, make sure your Mac is connected to the internet. Disconnect and reconnect the drive, then click Continue. If the assistant doesn't see your USB flash drive, click Go Back and make sure the drive is connected directly to the USB port on your Mac - not to a display, hub or keyboard. If the assistant states that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure your USB flash drive has a storage capacity of at least 16 GB and is formatted correctly. If you can't download or save the Windows support software: If you receive an alert stating that the software hasn't passed Windows Logo testing, click Continue Anyway.Īfter the installation has been completed, click Finish, then click Yes when you're asked to restart your Mac. When you're asked to allow Boot Camp to make changes to your device, click Yes.Ĭlick Repair to start the installation. Make sure the USB flash drive is plugged into your Mac.įrom File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. (If you're attempting to resolve issues with a bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.) Install the Windows support softwareĪfter downloading the Windows support software to your flash drive, follow these steps to install the software. Learn what to do if you can't download or save the Windows support software. When the download has completed, quit Boot Camp Assistant. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.įrom the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. Make sure your Mac is connected to the internet. When it's finished, quit Disk Utility.Īfter preparing your USB flash drive, complete these steps: (Select the drive name, not the volume name beneath it.)Ĭhoose MS-DOS (FAT) as the format and Master Boot Record as the scheme.Ĭlick Erase to format the drive. Open Disc Utility, which is in the Utilities folder of your Applications folder.Ĭhoose View > Show All Devices from the menu bar.įrom the sidebar in Disc Utility, select your USB flash drive. To install the latest Windows support software, you need a 16 GB or larger USB flash drive formatted as MS-DOS (FAT). Install the latest macOS updatesīefore proceeding, install the latest macOS updates, which can include updates to Boot Camp. If your Mac has an AMD video card and is experiencing graphics issues in Windows, you may need to update your AMD graphics drivers instead. Your Mac starts up to a black or blue screen after you've installed Windows. You get a message that your PC has a driver or service that isn't ready for this version of Windows. You get an alert that Apple Software Update has stopped working. You have issues with Bluetooth or Wi-Fi in Windows. You can't adjust the brightness of your built-in display in Windows. One or more screen resolutions are unavailable for your display in Windows. The built-in microphone or camera of your Mac isn't recognised in Windows. You can't hear audio from the built-in speakers of your Mac in Windows. Force Touch isn't designed to work in Windows.
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